Voice Over Internet Protocol, if you were wondering what this buzz word stands for. It is also referred to as Internet Telephony and simply means that an internet connection is used to make telephone calls. The reason why so many people are converting to VOIP switchboards and systems is that it is so much more cost effective than conventional telephony. VoIP transmits the sounds you make over the standard Internet infrastructure, using the IP protocol. This is how you can communicate without paying much more than you monthly internet bill. Least cost routing reduces monthly expenses by up to 35%.
Another fantastic advantage of using VOIP is that the only requirement for it to work is internet connectivity. Whether you use Telkom, Neotel, iBurst or 3G to connect to the internet, it does not matter! Gone are the days when your telephones were off for a week because someone stole the copper wire down the road. This is possibly an even bigger advantage than saving money on phone calls.